SBB Mortgage Group Privacy Policy

At SBB Mortgage Group, your trust is our most valuable asset. We are fully committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our mortgage services in Florida.

The Information We Collect

To provide you with exceptional mortgage services, we gather different types of information.

Personal and Financial Information

When you apply for a loan, seek pre-qualification, or contact us, we collect essential data such as your name, contact details (email, phone, address), Social Security number, income and employment information, credit history, tax records, and other financial data required to process your application.

Website Browsing Information

When you visit our website, we may automatically gather technical data like your IP address, browser type, usage patterns (pages visited, time on site), and referral URLs.

Communications

We may record and store our communications with you (via phone, email, etc.) for quality assurance, legal compliance, and to ensure the best possible customer service.

How We Use Your Information

Your personal information is used exclusively for the following purposes:

To Process Your Loan: To assess your eligibility, process your application, perform underwriting, and make decisions regarding your mortgage approval.

To Communicate With You: To respond to your inquiries, provide updates on your loan status, and send important notifications.

To Meet Legal Obligations: To verify your identity, prevent fraud, and comply with federal and state mortgage lending regulations.

To Improve Our Services: To analyze how users interact with our website to enhance its functionality and optimize your experience.

Who We Share Your Information With

Your privacy is paramount. We do not sell your personal information to third parties. However, we may share your data in the following specific circumstances:

Trusted Service Providers: We share information with third parties who assist us in the loan process, such as credit bureaus, appraisers, and title companies. These providers are bound by confidentiality agreements.

Legal Requirements: We may disclose your information if required by law, such as in response to court orders, subpoenas, or regulatory requests.

Business Transfers: In the event of a merger or sale of the company, your information may be transferred as part of the transaction, and you will be notified beforehand.

The Security of Your Data

We have implemented administrative, technical, and physical security measures, including encryption and firewalls, to protect your information from unauthorized access or misuse. However, it is important to recognize that no method of data transmission or storage is 100% infallible. While we strive to protect your data, we cannot guarantee its absolute security.

Your Privacy Rights

You have several rights regarding your personal information, including:

Access: Request a copy of the personal data we hold about you.

Correction: Ask us to correct data that is inaccurate or incomplete.

Deletion: Request the deletion of your personal information under certain circumstances.

Objection: Object to the processing of your data for specific purposes, such as marketing.

To exercise any of these rights, please contact us using the information at the end of this page.

Additional Information

Third-Party Links: Our website may contain links to other sites. We are not responsible for the privacy practices of those sites and recommend you review their policies.

Children’s Privacy: Our services are not directed to children under the age of 13, and we do not knowingly collect their data.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.